Frequently Asked Questions

We ship all Prints, Original Artwork, and Commission Pieces World Wide!

All of my originals, canvas and paper prints are available for purchase worldwide with complimentary shipping from the studio to the UK.

Please note on international shipments, buyers are responsible for any customs/duties/tariff/import taxes that may apply on shipments. 

For Prints:

Our lead times are currently 3-5 working days to dispatch.

UK prints are sent 24 hours tracked, EU is 3-8 working days and rest of world would be between 4-12 working days (EU and worldwide times can vary).

For available Originals: Please allow up to 3-5 days to dispatch + the shipping times below: 

UK 1 working day

Europe 1-2 working days

North America 2-3 working days

Australia & Asia 3-4 working days

The Middle East & South America 3-4 working days

Please note these shipping times do not include package customs holds across the borders. It normally takes a matter of minutes or hours for a package to clear customs, but it can take days or even weeks depending on the delivery destination.

You will be provided with a tracking number to follow your product shipment. 

We use Express International Shipping for Original Paintings, but please keep in mind that custom holds and Covid-19 Delays are out of our control.

*Please note that occasionally, during busy sale periods there may be delays in dispatching.

You can find out more about the Shipping Policy here.

We have a 14-day return policy on eligible products, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. You can find out more about the Refund Policy here.

Originals & Commissions (not eligible)

 All original purchases are final and customised, therefore, due to the bespoke nature of a commission originals are not eligible for a return. However, I want you to be absolutely happy with your purchase and can offer up to 2 revisions for commissioned artwork.  I am confident that you will love your new artwork and I am committed to offering the highest quality fine art products for you to enjoy!  

Fine Art Prints and Canvas Prints (eligibility varies): All our prints are made to order, they are very delicate (one could say extremely). Our quality control and sanitary standards are quite strict and most cannot be re-sold upon return. Only if prints are unhandled and in their original packaging, will they be eligible for return. If returned prints are deemed unfit upon inspection for any reason, we reserve the right to deny a refund.

My commissions for 2023 are currently open. Please submit your request in the commission form and I will get back to you as soon as I can. 

Through my years of practice I’ve painted a wide variety of subjects. These days I especially love painting landscapes. 

The timing varies for each painting due to the size and complexity as well as my current schedule. If you have a specific event or date that you’d like a painting for, I’ll do my best to accommodate your needs. We can discuss this on a call.

All prints include a 1” white border around the image to allow for future framing and matting if desired. The size listed in the product description is the final size of the artwork. The artwork itself is printed a bit smaller than the final product size.

If you have a query about your purchase, please be sure to submit a form through the contact page. I receive many DMs daily and if you are following up there, it is likely I may miss it!

You sure can! Prices are listed in British pounds, but this will automatically convert to your currency after payment.

Originals and limited editions are the only works that arrive with a certificate of authenticity.

Unfortunately, open edition prints do not arrive hand-signed. The original signature is on the fine art print. Only limited editions and originals are signed to preserve the integrity of works that increase in value over time.

Not yet! My studio is currently in my home. However, I have plans to one day have a public space for people to visit! 

I do participate in Exhibitions and Gallery events in London, where you could meet me and see my work. To get more information on dates and times you could simply subscribe to my emailing list. 

I studied iconography at the National Hight School of Fine Arts and I have completed an HND degree with Art & Design in 2021. 

 My paintings are part of me, they represent what is in my heart and mind. But, It makes me really happy when someone loves and appreciates my art enough to make it a part of their home.

Information you provide through the ordering process will only be used to keep you up-to-date with your order’s progress and to contact you if there are any issues. Subscribers to the mailing list will only receive Simona Nedeva  artwork related announcements, and may unsubscribe at any time.

I do, I love Gamvar gloss varnish by Gamblin. I usually apply a thin layer of varnish onto the canvas with a flat brush and I like to give the painting extra protection with two coats. I also like Winsor & Newton Satin Varnish. Depending on the work I create, I decide which one is more suitable.